Title: AskAny – AI Chatbot with RAG, Live Agent and Order Tracking Author: wpazleen Published: 16 مَي 2025 Last modified: 10 جُولاءِ 2026 --- پلگ انس ڳولھيو ![](https://ps.w.org/askany/assets/banner-772x250.png?rev=3571632) ![](https://ps.w.org/askany/assets/icon-256x256.png?rev=3294851) # AskAny – AI Chatbot with RAG, Live Agent and Order Tracking کان: [wpazleen](https://profiles.wordpress.org/wpazleen/) [ڊائون لوڊ ڪريو](https://downloads.wordpress.org/plugin/askany.1.14.1.zip) * [تفصيل](https://snd.wordpress.org/plugins/askany/#description) * [جائزو](https://snd.wordpress.org/plugins/askany/#reviews) * [تنصيب](https://snd.wordpress.org/plugins/askany/#installation) * [ترقي](https://snd.wordpress.org/plugins/askany/#developers) [سھائتا](https://wordpress.org/support/plugin/askany/) ## وضاحت AskAny is a free AI chatbot for WordPress built on RAG (Retrieval-Augmented Generation). Before it answers anything, it retrieves the most relevant sections of your actual site content using semantic search, then generates a grounded, cited answer from that content instead of guessing from general AI knowledge. Several other WordPress AI chatbot plugins, including AI Engine and MxChat, also use retrieval to ground responses in site content. AskAny’s difference is what comes included in the free version: native WooCommerce order tracking by email or order ID, real-time SSE streaming that cuts server load compared to polling-based chat widgets, live agent handoff with full conversation history preserved on transition, and a choice of six AI providers, all without a Pro upgrade required to use any of it. It indexes your posts, pages, products, PDFs, and external sources first, then retrieves the right content for each question before the AI generates a response. Every answer includes a source citation, so visitors (and you) can see exactly where an answer came from. [AskAny Website](https://wpazleen.com/askany/) | [Documentation](https://wpazleen.com/docs/) | [Pro Support](https://wpazleen.com/support/) ### AI Chatbot with RAG for WordPress 1. **Index** – AskAny crawls your posts, pages, products, PDFs, Q&A pairs, and external URLs into a semantic search index automatically. 2. **Retrieve** – When a visitor asks a question, AskAny finds the most relevant content chunks using hybrid semantic and keyword search. 3. **Respond** – The AI generates a cited answer using only your indexed content. It cannot answer from general knowledge, so responses stay specific to your business. RAG is what separates an AI chatbot that answers accurately from one that hallucinates plausible-sounding nonsense. If a visitor asks about your return policy, a chatbot without RAG guesses. AskAny looks up your actual policy page first. ### Semantic Search and Content Indexing The RAG and semantic search system is what makes AskAny different from keyword-triggered chatbots. It understands meaning and context, so it can find the right answer even when a visitor’s question doesn’t exactly match the wording in your content. Content types indexed: posts, pages, custom post types, WooCommerce products and categories, custom fields, comments, menus, PDF documents, external URLs, Q&A pairs, and FAQs. Indexing is designed to keep API costs low. Content hash caching reuses embeddings whenever content has not changed, cutting API usage by up to 90%. Batch embedding processes multiple texts in a single API call. Smart update detection only re-embeds content that has actually been modified. Hybrid search runs both semantic understanding and keyword matching together. This covers cases where exact phrase matching is needed alongside conceptual retrieval, so a product SKU or an exact price still matches correctly. ### Live Agent Handoff for WordPress Chat Agents manage conversations from the WordPress admin chat panel. When a visitor needs a human, the agent takes over in one click. Full conversation history carries over instantly with no visible interruption for the visitor. The live agent system includes role-based access, online/offline status tracking, an unread message badge, and Slack integration so agents get notified and can reply without opening the WordPress admin. A Mobile App Push Bridge lets agents respond from Android. Unlike chatbot plugins that gate live agent seats or Slack notifications behind a paid tier, AskAny includes this in the free version. ### WooCommerce Order Tracking in Chat Customers can check their order status directly inside the chat widget. They can look up by email address, order ID, or transaction ID, with no need to visit a separate order tracking page. The WooCommerce integration also handles product information queries, real-time stock checks, smart product recommendations based on the conversation, and direct add-to-cart from chat. Product data is indexed automatically for RAG retrieval, so answers about pricing, stock, and specs stay current as your catalog changes. ### Six AI Providers, No Lock-In Switch between providers at any time without losing your indexed content or chat history. * **OpenAI** – GPT-4o, GPT-4o-mini, GPT-4.1, O4-mini * **DeepSeek** – Cost-effective with strong reasoning * **Google Gemini** – Gemini 2.0 Flash, Gemini 2.5 Flash-Lite * **Anthropic Claude** – Advanced reasoning, safety-focused * **X.AI Grok** – Real-time knowledge * **OpenRouter** – 100+ models through a single API Most competing WordPress chatbot plugins lock you into one AI provider or require the paid tier to switch. AskAny lets you change providers from Settings at any time with no re-indexing needed. ### Fallback Mode When your AI provider API is unavailable, AskAny keeps the chatbot running using indexed content and pattern matching. Visitors never see an error or a broken widget. ### Knowledge Base and Content Sources * **PDF Import** – Upload PDFs and the plugin extracts and indexes every page automatically. Works for product manuals, documentation, policies, and specs. * **External Sources** – Index any external URL, REST API endpoint, JSON feed, or XML source as an additional knowledge base. * **Q&A Management** – Add custom question-answer pairs with Markdown support. Bulk import and export included. * **Automatic Site Indexing** – WordPress content is indexed automatically on publish and on update. ### Analytics and Performance Track API request counts, success rates, token usage, and estimated costs per provider. Response time and popular question data helps you spot content gaps. Database tools include table size overview, one-click clean, optimize, and export, with date-range filtering. ### Customization Options The widget can be placed as a floating button (bottom-left or bottom-right) or embedded anywhere using the `[askany_chat]` shortcode. Configurable options include: custom avatar, logo, header text, welcome message, suggested messages with predefined Q&A responses, typing animation speed (Regular, Fast, Faster, Instant), and response tone (Human, Professional, Friendly, Robotic). A homepage FAQ section and custom links support Markdown. Full RTL and WCAG 2.1 AA accessibility compliance is included. ### Multi-Language Support The chatbot detects the visitor’s language and responds accordingly. Supported languages include English, Bengali, Spanish, French, German, Italian, Portuguese, Russian, Japanese, Chinese, Arabic, Hindi, and more. ### Competitor Analysis Search the WordPress plugin directory for an AI chatbot and a handful of names come up again and again, so it is worth being clear about where AskAny actually fits among them. AI Engine – The Chatbot, AI Framework & MCP for WordPress is the biggest name in the category by far, with chatbots, content generation, AI forms, and MCP server tools built on a huge add-on ecosystem. It is a genuine alternative to AskAny for chatbot use cases, but its RAG and vector database embeddings sit behind the Pro tier. AskAny includes RAG-based retrieval, WooCommerce order tracking, and live agent handoff in the free version, with a narrower focus on chatbot support rather than a full AI framework. MxChat – AI Chatbot & Content Generation for WordPress is the closest match. Its free version also trains on site content using RAG and includes WooCommerce integration and Slack-based live agent handoff, so anyone comparing the two is comparing like for like. Where AskAny pulls ahead is in the details: native order lookup by order ID, email, or transaction ID inside the chat widget itself, SSE streaming for instant responses instead of polling, and a Mobile App Push Bridge so agents can reply from Android without opening wp-admin. Beyond those two, most of the other names that show up nearby are solving a different problem entirely, not a weaker version of the same one. Wise Chat and Better Messages– Chat Rooms, Group Chat, Private Messages & AI Chat Bots are both built for people talking to each other, real-time chat rooms and private messaging between site members, with AI chat bots tucked away as a paid add-on rather than the core product. CleanTalk Anti-Spam. Spam Firewall & Bot Protection has nothing to do with chatbots at all, it blocks spam in comments, forms, and checkouts, and runs perfectly fine on the same site as AskAny. AI Agent by SiteGround is an admin-side tool, letting a site owner manage posts and WooCommerce products through a chat interface in wp-admin, not something a visitor ever sees. And AI Share & Summarize adds AI summaries and share buttons to blog posts, useful, but no chat widget involved. So of everything that turns up in an “AI chatbot for WordPress” search, only AI Engine and MxChat are actually built for the same job as AskAny: answering visitor questions from your own site content. Between those two, AskAny’s combination of free RAG retrieval, native WooCommerce order tracking, real-time SSE streaming, and live agent handoff, all in the free version, is what sets it apart. ### Privacy and Security All chat data is stored in your own WordPress database. Built-in GDPR controls cover data export, anonymization, and retention. Session security and XSS protection are included. See the External Services section below for exactly which third-party services are contacted, and only when you configure them. ### External Services This plugin connects to external services only for the features you configure. You supply your own API key for whichever AI provider you choose in Settings, and only that provider is contacted. **OpenAI** – Purpose: Generates chat responses and creates embeddings for semantic search when OpenAI is selected as the active AI provider. – Data sent: The visitor’s message, retrieved content snippets used for grounding, and site content submitted for embedding during indexing. – When it connects: On every chat response and during content indexing, only if OpenAI is the selected provider. – Service URL: https:// api.openai.com/v1/ – Privacy Policy: https://openai.com/privacy/ – Terms of Service: https://openai.com/policies/row-terms-of-use/ **DeepSeek** – Purpose: Generates chat responses when DeepSeek is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if DeepSeek is the selected provider. – Service URL: https://api.deepseek.com/v1/ – Privacy Policy: https://www.deepseek.com/privacy-policy – Terms of Service: https://www. deepseek.com/terms-of-use **Google Gemini** – Purpose: Generates chat responses when Google Gemini is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if Gemini is the selected provider. – Service URL: https://generativelanguage.googleapis. com/ – Privacy Policy: https://policies.google.com/privacy – Terms of Service: https:// ai.google.dev/gemini-api/terms **Anthropic Claude** – Purpose: Generates chat responses when Anthropic Claude is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if Claude is the selected provider. – Service URL: https://api.anthropic.com/– Privacy Policy: https://www.anthropic.com/legal/privacy – Terms of Service: https:// www.anthropic.com/legal/consumer-terms **X.AI Grok** – Purpose: Generates chat responses when X.AI Grok is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if Grok is the selected provider. – Service URL: https://api.x.ai/ – Privacy Policy: https://x.ai/legal/privacy-policy – Terms of Service: https://x.ai/legal/terms-of- service **OpenRouter** – Purpose: Routes chat responses to any of 100+ supported models when OpenRouter is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if OpenRouter is the selected provider. – Service URL: https://openrouter.ai/api/ – Privacy Policy: https://openrouter.ai/privacy – Terms of Service: https://openrouter.ai/terms **WPAzleen Settings API** – Purpose: Loads display settings for the Pro upgrade modal in the plugin admin area. – Data sent: No personal data or form submission data is sent or collected. – When it connects: When an administrator views the plugin’s admin settings screen. – Service URL: https://wpazleen.com/ – Privacy Policy: https:// wpazleen.com/privacy-policy Full terms of service and privacy policy links for each provider are also available in the plugin’s Privacy section under Settings. ### Source Code The source files for all compiled/minified JavaScript and CSS in this plugin are publicly available at: https://github.com/wpazleen/askany Build instructions: 1. Clone the repository. 2. Run `npm install` in the root to install dependencies. 3. Run `npm run build` to compile the JavaScript and CSS assets. 4. The compiled files are output to `dist/`. ### Compatible With E-commerce: WooCommerce, Easy Digital Downloads Forms: Contact Form 7, WPForms, Gravity Forms, Ninja Forms, Formidable Forms Page builders: Elementor, Beaver Builder, Divi, Gutenberg Caching: WP Rocket, W3 Total Cache, WP Super Cache, LiteSpeed Cache Messaging: Slack, Android push notifications via Mobile App Bridge ## تصوير [⌊Chat widget showing streamed AI responses with source citations and Markdown formatting.⌉⌊ Chat widget showing streamed AI responses with source citations and Markdown formatting .⌉[ Chat widget showing streamed AI responses with source citations and Markdown formatting. [⌊Admin chat panel with one-click live agent takeover, unread badges, and full conversation history.⌉⌊Admin chat panel with one-click live agent takeover, unread badges, and full conversation history.⌉[ Admin chat panel with one-click live agent takeover, unread badges, and full conversation history. [⌊Homepage settings panel: welcome message, agent avatar, FAQ section, and custom link configuration.⌉⌊Homepage settings panel: welcome message, agent avatar, FAQ section, and custom link configuration.⌉[ Homepage settings panel: welcome message, agent avatar, FAQ section, and custom link configuration. [⌊AI provider setup showing API key input and model selection for all six supported providers.⌉⌊AI provider setup showing API key input and model selection for all six supported providers.⌉[ AI provider setup showing API key input and model selection for all six supported providers. [⌊Content index panel showing indexed posts, pages, products, PDFs, and external sources with health status.⌉⌊Content index panel showing indexed posts, pages, products, PDFs, and external sources with health status.⌉[ Content index panel showing indexed posts, pages, products, PDFs, and external sources with health status. [⌊Admin panel showing character-by-character AI response streaming with Markdown rendering.⌉⌊Admin panel showing character-by-character AI response streaming with Markdown rendering.⌉[ Admin panel showing character-by-character AI response streaming with Markdown rendering. [⌊In-chat contact form support for Contact Form 7, WPForms, Gravity Forms, and custom shortcodes.⌉⌊In-chat contact form support for Contact Form 7, WPForms, Gravity Forms, and custom shortcodes.⌉[ In-chat contact form support for Contact Form 7, WPForms, Gravity Forms, and custom shortcodes. [⌊RAG pipeline diagram from visitor query to cited response.⌉⌊RAG pipeline diagram from visitor query to cited response.⌉[ RAG pipeline diagram from visitor query to cited response. [⌊WooCommerce and Slack integrations panel with connection status.⌉⌊WooCommerce and Slack integrations panel with connection status.⌉[ WooCommerce and Slack integrations panel with connection status. [⌊Q&A editor with Markdown support, bulk import and export, and active/inactive toggle.⌉⌊Q&A editor with Markdown support, bulk import and export, and active/inactive toggle.⌉[ Q&A editor with Markdown support, bulk import and export, and active/inactive toggle. [⌊External sources manager for indexing URLs, REST APIs, and JSON feeds.⌉⌊External sources manager for indexing URLs, REST APIs, and JSON feeds.⌉[ External sources manager for indexing URLs, REST APIs, and JSON feeds. [⌊Database management panel with table size overview and one-click clean, optimize, and export.⌉⌊Database management panel with table size overview and one-click clean, optimize, and export.⌉[ Database management panel with table size overview and one-click clean, optimize, and export. [⌊Typing animation speed control with adjustable settings and cursor preview.⌉⌊Typing animation speed control with adjustable settings and cursor preview.⌉[ Typing animation speed control with adjustable settings and cursor preview. [⌊API statistics dashboard showing token usage, estimated costs, response times, and provider comparison.⌉⌊API statistics dashboard showing token usage, estimated costs, response times, and provider comparison.⌉[ API statistics dashboard showing token usage, estimated costs, response times, and provider comparison. [⌊Customer checking WooCommerce order status by email inside the chat widget.⌉⌊Customer checking WooCommerce order status by email inside the chat widget.⌉[ Customer checking WooCommerce order status by email inside the chat widget. ## انسٽاليشن #### Automatic 1. Go to Plugins > Add New in your WordPress admin 2. Search for “AskAny” 3. Click Install Now, then Activate #### Manual 1. Download the plugin zip from WordPress.org 2. Go to Plugins > Add New > Upload Plugin 3. Upload the zip and activate #### Requirements * WordPress 5.9 or higher * PHP 7.4 or higher * An API key from any supported AI provider #### Initial Setup (5 minutes) 1. Go to AskAny AI > Settings, select your AI provider, and enter your API key 2. Go to AskAny AI > Content Index and click Index Now to scan your site 3. (Optional) Upload PDFs via AskAny AI > PDF Files 4. (Optional) Add custom question-answer pairs via AskAny AI > Q&A Management 5. Enable the floating widget in Settings, or place `[askany_chat]` on any page ## FAQ ### What does AskAny do? AskAny is a free WordPress AI chatbot that answers visitor questions using RAG ( Retrieval-Augmented Generation). It indexes your site content first, retrieves the most relevant sections for each question, then generates a cited answer from that content rather than guessing from general AI knowledge. ### How is AskAny different from other AI chatbot plugins? Most WordPress chatbot plugins take a visitor’s question and send it directly to an AI API, displaying whatever comes back. AskAny retrieves the most relevant sections of your indexed content first, then generates the answer from that, with source citations included. Other differences: SSE streaming uses 90% less server load than polling-based chatbots, Fallback Mode keeps the chatbot working when your AI API is down, six AI providers are supported with no lock-in, and live agent handoff preserves full conversation context on transition. ### Is AskAny a good free alternative to AI Engine? AI Engine is a broader AI framework covering chatbots, content generation, AI forms, and MCP server tools, with RAG and vector database embeddings reserved for its Pro tier. AskAny is more narrowly focused on chatbot support, but includes RAG-based retrieval, WooCommerce order tracking, and live agent handoff in the free version with no Pro upgrade required for those features. ### How does AskAny compare to MxChat? MxChat also uses RAG to train its chatbot on site content and supports WooCommerce and Slack-based live agent handoff. AskAny’s free version adds native order lookup by order ID, email, or transaction ID directly in the chat widget, plus SSE streaming for instant responses and a Mobile App Push Bridge so agents can reply from Android without opening WordPress admin. ### What is RAG and why does it matter for a chatbot? RAG stands for Retrieval-Augmented Generation. It is the architecture that prevents AI chatbots from generating inaccurate or made-up responses. Instead of letting the AI answer from its general training, RAG retrieves the most relevant sections of your own content and uses those as the basis for the answer. The chatbot then cites those sources, producing accurate answers about your specific products, services, documentation, or policies instead of generic responses about the topic in general. ### How does WooCommerce order tracking work in the chat? Customers type their question about an order into the chat widget. AskAny checks their order status against WooCommerce using their email address, order ID, or transaction ID, then responds with the current status. No redirect to a separate page is needed. ### Does AskAny support live agent handoff? Yes. Agents monitor conversations from the WordPress admin chat panel. When a visitor needs human support, the agent takes over in one click. The full conversation history carries over with no visible gap for the visitor. Slack integration notifies agents in real time. The Mobile App Push Bridge lets agents respond from Android. ### Can AskAny index and search PDF documents? Yes. Upload PDFs through AskAny AI > PDF Files. The plugin extracts and indexes the full text automatically, making every page searchable through the chat. Product manuals, documentation, policies, and technical specs all work. ### What happens when my AI API is unavailable? Fallback Mode keeps the chatbot running using indexed content and pattern matching even when your AI provider is down. Visitors get answers and never see an error. ### Which AI providers does AskAny support? OpenAI (GPT-4o, GPT-4.1, O4-mini), DeepSeek, Google Gemini (2.0 Flash, 2.5 Flash- Lite), Anthropic Claude, X.AI Grok, and OpenRouter (100+ models). You can switch between them at any time without losing your content index or chat history. ### Will the chat widget slow down my site? No. The widget scripts load lazily, only when the chat widget is opened. Assets are minified. SSE streaming avoids the repeated HTTP requests that polling generates. Content hash caching reduces API calls by up to 90% on re-indexes. ### Does AskAny work with WooCommerce? Yes. AskAny indexes your WooCommerce products, categories, and custom fields automatically, and adds native order tracking, stock checks, product recommendations, and add-to- cart directly inside the chat widget. ### Is AskAny compatible with WordPress multisite? AskAny is built to run on standard single-site WordPress installations. If you need it across a multisite network, install and configure it per site, since indexing and settings are stored per site. ### Does AskAny work with page builders like Elementor or Divi? Yes. AskAny works with Elementor, Beaver Builder, Divi, and Gutenberg. The chatbot can be embedded on any page built with these tools using the `[askany_chat]` shortcode or shown as a global floating widget. ### What PHP version does AskAny require? AskAny requires PHP 7.4 or higher and WordPress 5.9 or higher. ### Is AskAny free? Yes. The free version includes the AI chatbot, RAG indexing, WooCommerce integration, PDF import, limited live agent seats, limited Q&A pairs, and limited analytics. Pro adds unlimited agent management, unlimited external sources, unlimited Q&A pairs, and priority support. Current pricing is at the plugin website. ### What’s the difference between the free and Pro versions? The free version covers the core RAG chatbot, WooCommerce order tracking, PDF import, and a limited number of live agent seats and Q&A pairs. Pro removes those limits and adds priority support. No AI provider costs are marked up either way; you always pay your provider directly for API usage. ### Does AskAny collect any personal data? Chat conversations are stored in your own WordPress database, not on a third-party server. The only external data transmission happens when a visitor’s message and relevant content snippets are sent to whichever AI provider you have configured, to generate a response. See the External Services section for exact details per provider. ### How is AskAny different from AI Engine – The Chatbot, AI Framework & MCP for WordPress? AI Engine is a broad AI framework covering chatbots, content generation, AI forms, and MCP server tools, with a huge add-on ecosystem. Its RAG and vector database embeddings are reserved for the Pro tier. AskAny is narrower in scope, chatbot only, but includes RAG-based retrieval, WooCommerce order tracking, and live agent handoff in the free version with no Pro upgrade required for any of those three. ### Is AskAny a good free alternative to MxChat – AI Chatbot & Content Generation for WordPress? MxChat also trains its chatbot on site content using RAG and supports WooCommerce and Slack-based live agent handoff in its free version, so the two plugins are closer in capability than most alternatives. AskAny’s free version adds native order lookup by order ID, email, or transaction ID directly in the chat widget, SSE streaming for instant responses, and a Mobile App Push Bridge so agents can reply from Android without opening WordPress admin. ### Can I use AskAny instead of Wise Chat? Wise Chat is a real-time chat room plugin for building social, community, and peer- to-peer messaging on a WordPress site. Its free version does not include AI or RAG, AI chat bots are a paid Wise Chat Pro with AI add-on. AskAny solves a different problem: it is an AI support chatbot that answers visitor questions from your indexed content, not a peer-to-peer chat room system. If you need people chatting with each other, Wise Chat is built for that. If you need an AI assistant answering customer questions and tracking WooCommerce orders, that is what AskAny does. ### Does AskAny replace Better Messages – Chat Rooms, Group Chat, Private Messages & AI Chat Bots? Better Messages is primarily a private messaging and community chat platform for BuddyPress, BuddyBoss, and similar membership sites, with AI chat bots available as one feature inside its paid WebSocket tier. AskAny is built specifically around RAG-grounded AI support and WooCommerce order tracking rather than person-to-person messaging or community chat rooms. If your site needs member-to-member DMs and group chat, Better Messages covers that. If you need an AI chatbot that answers questions from your content and tracks orders, that is AskAny’s focus. ### Is AskAny related to CleanTalk Anti-Spam. Spam Firewall & Bot protection? No. CleanTalk is a spam and bot-protection firewall for comments, forms, registrations, and WooCommerce checkouts, it does not provide an AI chatbot or answer visitor questions. AskAny is an AI chatbot plugin. The two solve unrelated problems and work fine installed together: CleanTalk filtering spam submissions, AskAny answering customer questions in chat. ### How is AskAny different from AI Agent by SiteGround? AI Agent by SiteGround is an admin-facing AI assistant: it lets you create posts, manage WooCommerce products, update plugins, and run site-management tasks through a chat interface in wp-admin, routed through SiteGround’s AI Studio service. It does not provide a visitor-facing chat widget. AskAny is the opposite use case: a chatbot your site visitors use on the frontend to get answers and track orders, not a tool for administrators to manage the site itself. ### Does AskAny overlap with AI Share & Summarize? Not really. AI Share & Summarize generates an inline AI summary of each blog post and adds one-click sharing buttons to social networks and AI assistants like ChatGPT and Claude, it doesn’t power a live chat widget. AskAny is a conversational chatbot that visitors interact with directly. The two can run side by side: AI Share & Summarize helping posts get shared and summarized, AskAny handling live visitor questions and order lookups. ### Is AskAny GDPR compliant? AskAny includes built-in GDPR controls covering data export, anonymization, and retention for stored chat conversations. Since AI provider APIs process message content to generate responses, review your chosen provider’s privacy policy (linked in External Services) as part of your own GDPR compliance documentation. ### My Slack alerts for live agent handoff aren’t working, what should I check? Confirm the Slack integration is connected under AskAny AI > Settings > Live Agent, and that the Slack workspace token hasn’t expired. Also check that the agent’s WordPress user role has live agent permissions enabled. ### AskAny is slowing down my site, what should I do? This is uncommon since widget scripts load lazily and only when opened. Check for conflicts with aggressive caching or minification plugins, and confirm content hash caching is enabled under Content Index settings to avoid redundant re-embedding on large sites. ### Where can I get support? Free support is available through the WordPress.org support forum. Documentation is at https://wpazleen.com/docs/. Pro users get priority support at https://wpazleen. com/support/. ### How do I report a bug? Open a new topic in the WordPress.org support forum for this plugin, or contact Pro support at https://wpazleen.com/support/ with your WordPress version, PHP version, and a description of the issue. ## جائزا ![](https://secure.gravatar.com/avatar/f345e0af26f14314b2e3d1e3607e1d865269558c0ff19469f49e1de671f08367? s=60&d=retro&r=g) ### 󠀁[Great plugin](https://wordpress.org/support/topic/great-plugin-40675/)󠁿 [Imran](https://profiles.wordpress.org/imranhasanraaz/) 21 جُولاءِ 2025 I’ve been using the AskAny plugin on my WordPress site, and it’s working great so far. Setup was smooth, and the interface looks modern and clean. It’s a handy tool if you want to add an intelligent chatbot to your site. [ واحد: سڀ 1 جائزو پڙهو ](https://wordpress.org/support/plugin/askany/reviews/) ## تعاون ڪندڙ & ڊولپرز “AskAny – AI Chatbot with RAG, Live Agent and Order Tracking” اوپن سورس سافٽ ويئر آهي. ھيٺين ماڻھن ھن پلگ ان ۾ حصو ورتو آھي. تعاون ڪندڙ * [ wpazleen ](https://profiles.wordpress.org/wpazleen/) * [ sambyte ](https://profiles.wordpress.org/sambyte/) [ترجمو ڪريو “AskAny – AI Chatbot with RAG, Live Agent and Order Tracking” توهان جي ٻولي ۾.](https://translate.wordpress.org/projects/wp-plugins/askany) ### ڊولپمينٽ ۾ دلچسپي؟ [ڪوڊ براؤز ڪريو](https://plugins.trac.wordpress.org/browser/askany/)، چيڪ ڪريو [SVN مخزن](https://plugins.svn.wordpress.org/askany/)، يا رڪنيت حاصل ڪريو [ڊولپمينٽ لاگ](https://plugins.trac.wordpress.org/log/askany/) پاران [RSS](https://plugins.trac.wordpress.org/log/askany/?limit=100&mode=stop_on_copy&format=rss). ## لاگ تبدیل ڪريو #### 1.14.1 – 2026-06-16 Improved: AI response accuracy using context indexing. #### 1.14.0 – 2026-06-08 New: Chat Widget Settings added under Homepage Settings. New: Option to enable or disable suggested messages. New: Customizable suggested messages. New: Customizable chat welcome message. New: Q&A Management integration for predefined responses to suggested questions. Improved: AI response accuracy using Homepage FAQ and Q&A data. #### 1.13.0 – 2026-05-31 New: User Information panel in Live Chat Management for visitor and user insights. New: Attachments section in conversation details for viewing files shared in a conversation. Improved: Content Index Management with detailed indexing logs and activity tracking. Improved: RAG Management interface for easier knowledge base administration. Improved: Retrieval performance and content processing within the RAG system. #### 1.12.0 – 2026-04-22 New: Token and rate limiting per user role within configurable timeframes. #### 1.11.0 – 2026-03-27 New: Web Search mode for answering beyond indexed content (Fallback and Always Enhance modes). New: Response Tone Control with Human, Professional, Friendly, and Robotic options. New: Typing animation speed settings: Regular, Fast, Faster, Instant. New: Mobile App Push Bridge for real-time push notifications and Android chat. Improved: Performance and frontend chat panel UI. #### 1.10.0 – 2026-01-06 New: Full RAG architecture with semantic search and source citations. New: Support for Anthropic Claude, X.AI Grok, OpenRouter (100+ models), DeepSeek, and expanded Gemini and OpenAI models. New: Hybrid search combining RAG retrieval with keyword matching. New: RAG Management Panel with embedding stats, error logs, and retry controls. New: Content Hash Caching and Batch API processing for up to 90% API quota savings. Improved: Markdown formatting in live chat and Q&A management. For the full changelog, see https://headwayapp.co/askany/ or changelog.txt in the plugin SVN repository. ## ميٽا * Version **1.14.1** * Last updated **5 ڏينهَن اڳ** * Active installations **10+** * WordPress version ** 5.9 يا وڌيڪ ** * Tested up to **7.0.1** * PHP version ** 7.4 يا وڌيڪ ** * Language * [English (US)](https://wordpress.org/plugins/askany/) * Tags * [AI Chatbot](https://snd.wordpress.org/plugins/tags/ai-chatbot/)[ChatGPT](https://snd.wordpress.org/plugins/tags/chatgpt/) [customer support](https://snd.wordpress.org/plugins/tags/customer-support/)[rag](https://snd.wordpress.org/plugins/tags/rag/) [woocommerce](https://snd.wordpress.org/plugins/tags/woocommerce/) * [ترقي يافته ڏيک](https://snd.wordpress.org/plugins/askany/advanced/) ## درجه بندي 5 out of 5 stars. * [ 1 5-star review ](https://wordpress.org/support/plugin/askany/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/askany/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/askany/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/askany/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/askany/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/askany/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/askany/reviews/) ## تعاون ڪندڙ * [ wpazleen ](https://profiles.wordpress.org/wpazleen/) * [ sambyte ](https://profiles.wordpress.org/sambyte/) ## سھائتا چوڻ لاءِ ڪجهه آهي؟ مدد گهرجي؟ [ڏسو سپورٽ فورم](https://wordpress.org/support/plugin/askany/)