Appointment Booking Calendar & Scheduling – Zoe Booking

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1.9.3

• New: phone number on the booking form — Optional, Required or Hidden (Settings → Localisation & wording → Phone field). Required is checked on the server too, so no booking gets through without a number — useful when you call customers or send text reminders; Hidden removes the field and no number is stored. The summary on the last step no longer shows an empty “Phone:” line.
• Fixed: a service category with “&” in its name (e.g. “Smooth & Relax”) showed up in the booking form’s service picker as “Smooth & Relax” — on the category tabs and on the picker once a service was chosen, including when the form opens from a “Book” button with the service already picked. It now reads “Smooth & Relax” everywhere.
• Improved: the booking details panel — the Invoice opens in its own tab (inside the panel it replaced the booking, with no way back), the unexplained ↗ icon next to the close button is gone (a link to open the page now appears only if the panel cannot show it), the close button stays readable over scrolled content, and the section arrows turn without spinning their background.

1.9.2

• New (PRO): Zapier & Make (Webhooks) — every new booking, status change and reschedule is sent the moment it happens to Zapier (“Catch Hook”), Make (“Custom webhook”), n8n or your own software, so a client or patient record, a spreadsheet row or a team-chat message can be created automatically. Bookings you add yourself in the calendar are sent too. Up to five addresses, a “Send a test booking” button so the Zap learns the fields, a list of recent deliveries, a signed request (HMAC-SHA256) and one automatic retry. The customer’s own note is only included when you switch it on.
• Improved: appointments that turn “completed” automatically after they end now count as a status change too, so a follow-up (a review request, aftercare tips) can start from it. Developers: new ms_booking_status_changed action ($booking_id, $new_status, $old_status).

1.9.1

• New: Booking rules → Cancelling online — choose how late customers may still cancel in the customer panel, in hours. Set it to 48 and the Cancel button disappears 48 hours before the appointment: until then the customer sees “You can cancel online until …”, afterwards a note asking them to contact you. The rule is checked on the server too, and cancelling online still never refunds a payment on its own — refunds stay your decision.
• Fixed: a same-day appointment could be cancelled online even after it had started.
• Fixed: the customer panel showed “Cancelled” in English after a cancellation, whatever the site language.
• Improved: booking-form accessibility — every label is tied to its field (a tap on the label focuses the field, and screen readers announce it), the person, service and location pickers are named by their labels, name, email and phone can be filled by the browser’s autofill, and the required fields are marked as such. When a required field is left empty, it is now highlighted instead of only showing a general message.

1.9.0

• New: a redesigned workspace. Every Zoe Booking screen now opens in one focused workspace — a red sidebar with the logo, a clean top bar and no second WordPress menu next to it. Only the presentation changed: every form, permission check, booking action and setting underneath is the same one you had, and nothing in your data or settings is converted.
• New: a dashboard you arrange yourself. “Your day at a glance” brings today’s schedule, the next seven days, bookings awaiting approval (approve them right there), the next appointment, a revenue chart and your most-loved services. “Customize dashboard” shows, hides, reorders (drag or buttons) and resizes every panel; the layout is saved per administrator and “Restore default layout” brings the original back.
• New: charts with real axes — area charts with a period picker, a read-out on hover and on the keyboard, and a “View daily data” table under each one, so the figures are there without a mouse.
• New: week calendar with an hour axis — appointments as colour-coded blocks, overlapping ones side by side; day and month views and the staff and service filters are still there. “New booking” is a two-step panel: time and service first, then the customer.
• New: booking details in a side panel — client, service, time, notes and the actions you need (approve, reschedule, cancel) open beside the list instead of on a separate page. The additional details, price breakdown and documents fold away until you need them.
• New: a calmer bookings list. Status tabs say how many bookings each one holds before you click. One toolbar: search on Enter, the team member applies the moment you pick one, and the rest of the filters sit behind a single “Filters” button with a count of what is set. Every active filter shows as a chip you can remove on its own, and bulk actions appear in a bar only once you tick a booking. Each row’s actions — details, private note, invoice, delete — stay visible in a column pinned to the right edge, so they never scroll out of reach.
• New: Table or Cards on every data list. Switch any table to a grid of compact cards; the choice is remembered per screen in your browser.
• New: Services and Team appear as cards with search and filters, and their edit forms open in a side panel.
• New: the Features screen has “Enable all” and “Disable all”.
• New (PRO): the staff panel has the same new look — in wp-admin and in the [ms_staff_panel] front end — with Table/Cards for the team member’s bookings.
• New (PRO): four more design presets — Zoe Studio, Sage Retreat, Coastal and Evening Plum.
• Improved (PRO): the invoice preview is redesigned, and invoices and booking details print on a proper A4 sheet with 15 mm margins and no interface around them.
• Fixed: the [ms_booking] shortcode came out unstyled on block themes (Twenty Twenty-Four, Twenty Twenty-Five and other full-site-editing themes). Those themes render the page content before WordPress registers the form’s stylesheet, so the form was printed as plain, unstyled HTML. The form now registers its own assets when it is rendered first.
• Fixed: on phones, the Process layout drew its step icons in the badge colours — colours that layout never shows on desktop — so on a dark sidebar they came out light-on-light and disappeared. They now use the same colours as the numbered circles you set up for desktop. In every layout, a step icon that would be unreadable on its badge now gets a readable colour automatically; the built-in presets are not affected.
• Fixed: collapsing the sidebar of the Process layout squashed the active step’s number circle into an oval.
• Fixed: the Top layout with a sidebar background now has the same space below the steps as above them, so the step names no longer sit on its lower edge.
• Fixed: the Amount column and the booking details showed “—” for bookings without a stored price snapshot (imported, sample or older bookings) while the invoice and the CSV export showed the price. All of them now agree.
• Fixed: the Save / Cancel bar under the Events, Locations and Coupons forms stopped short of the card’s right edge on WordPress 7.
• Improved: event prices in the Events list show the currency symbol, and the dashboard counters show plain numbers.

1.8.1

• Fixed: moving in from Amelia or Bookly turned waiting lists into real appointments. Both plugins keep waiting-list requests in the same table as bookings, marked with their own status — “waiting” in Amelia, “waitlisted” in Bookly — and neither holds a time slot for them. Zoe did not recognise either, so it imported them as confirmed appointments, which DO hold a slot: a calendar could arrive from the migration with times blocked that nobody had ever booked. Those entries are now left where they belong and reported in the summary, so you can see what was passed over.
• Fixed: an unrecognised status from the other plugin no longer becomes a confirmed appointment. If either plugin adds a status we have not seen, the booking is imported as Pending and listed in the summary for you to check, rather than quietly taking a slot as though it were confirmed.
• The column and table names the move-in wizard looks for have been checked against both plugins’ own installers — all 5 tables and 28 fields for Amelia, all 6 tables and 35 fields for Bookly.

1.8.0

• New (PRO): Deposits — take part of the price online when the booking is made and collect the rest at the appointment. A percentage or a fixed amount, set globally with a per-service override. The appointment never changes its price: the dashboard, the commission report and invoices keep counting it at full value, while the booking summary, the confirmation email and the printed sheet all show “Deposit due now” and “Balance due at the appointment” lines. A deposit of 100% simply means paying in full, and a fixed deposit larger than the price falls back to charging the whole thing — turning the dial to either end never breaks a checkout.
• New (PRO): Pay by link — one click on a booking’s Details page emails the customer a secure link that opens a checkout for exactly what their booking still owes: the balance a deposit left behind, or the whole price of a booking you typed in by hand. The link carries no personal data, survives until it is paid, and after payment turns into a small receipt page. Customers with something outstanding also get a “Pay” button in their customer panel, so a balance can settle itself without you lifting a finger. Refunding a booking that was paid in two charges (deposit + balance) refunds both.
• New (PRO): No-show tracking — a “No-show” status for the appointments nobody turned up to, one click on the status pill (staff can mark their own unpaid ones from the staff panel). The booking sheet then shows that customer’s record — “missed 2 of 9 past appointments” — and the new-booking email warns you when a repeat offender books again, at the exact moment you could still ask for a deposit. No-shows never count as revenue on the dashboard and never earn staff commission; marking one sends the customer nothing.
• New: Move in from Amelia or Bookly — a new screen that finds either plugin on your site and copies your services, staff and appointments into Zoe in one click. Free on purpose: retyping years of appointments is the thing that stops people trying a different booking plugin at all. Preview before committing; your old plugin is read-only throughout and left exactly as it was, so you can compare the two and change your mind. Imported appointments are silent — nobody is emailed about a booking they made months ago — and re-running is safe, because anything already moved in is recognised and skipped, letting a large calendar arrive over several passes. The importer reads the other plugin’s real column names rather than assuming them, so a version that differs slightly degrades to a missing field instead of a broken import.
• New (PRO): SMS & WhatsApp messages — automatic confirmations, reminders and cancellation notices sent as text messages, by SMS or WhatsApp. They go through your own Twilio account, from your own number, so you pay Twilio’s list price with nothing added on top — no credits to buy from us. Three editable messages with placeholders for the customer, service, staff member, date, time and site name. Reminders use the timing you already set for reminder emails, and a customer who left only a phone number now gets a reminder as well — previously reminders needed an email address. Numbers are normalised into international format however the customer typed them, and a message that cannot be sent never affects the booking: the reason is recorded on it.
• New (PRO): Zoom meetings per booking — connect your own Zoom account once and every booking gets a real meeting of its own, sent in the confirmation email and the calendar invite, instead of one link shared by every customer. Set it per service: no meeting, one fixed link, or a new meeting each time. Moving an appointment moves its meeting, cancelling gives it back, and each occurrence of a recurring series gets its own. Connecting uses a Server-to-Server OAuth app you create inside your own Zoom account — three values to copy, no app review, no redirect URL — and a “Test connection” button that names the account you reached. If Zoom is unreachable the booking still goes through and the reason is recorded on it: a customer is worth more than a meeting link.
• New (PRO): Team appointments — several people on one appointment, for the jobs that genuinely take two: a four-hands massage, a cleaning crew, a workshop with an assistant. Set “People required” on the service; customers still pick one person and a time exactly as before, but a slot is only offered when enough colleagues who perform that service are also free, and Zoe books the whole team. Everyone on it is properly busy — it blocks each member’s calendar, feed and staff panel — while only the lead can move or re-status it, and moving it keeps the same crew. The commission report splits the price equally between them, each at their own rate, so the total still equals what the appointment was worth.
• New (PRO): the staff panel on the front end — put [ms_staff_panel] on a page and your team reaches their appointments, calendar, availability and profile without ever opening the WordPress admin. The same data, the same permissions and the same accounts; the four screens become tabs, and anyone not signed in gets a sign-in form that returns them to the panel rather than the dashboard. Worth having because the WordPress admin is where WooCommerce, security plugins, two-factor gates and “hide wp-admin” tools all get in your team’s way. The admin screens are untouched for the sites they already suit.
• New: the bookings table now records how much money actually arrived for each booking separately from its price — the details sheet shows “Paid online” and “Balance due” whenever they differ.
• Fixed: the dashboard charts under-drew your busy days. The line was smoothed in a way that treated each day as a hint rather than a value, so it never quite reached its own peaks — a spike of 19 bookings was drawn about a fifth of the chart below where it belonged, and the dot you get on hover floated above the line it was supposed to mark. The line now passes exactly through every day, and can no longer bulge above the busiest one or dip below zero.
• Fixed: the popup ignored your Layout & skin. Opening the booking form in a popup moved it to the end of the page so a sticky header could not trap it — but the layout, skin and button styling live on the element around the form, and that element stayed behind. The popup therefore always opened in the default sidebar layout, whatever you had chosen, and no amount of clearing caches helped because nothing was cached wrong. The styling now travels with the popup. This affected every popup: the shortcode, the block, the Elementor widget and the one opened from a Parallax Slider button.
• Fixed: a service’s buffer before is now recorded on each booking, so the gap in FRONT of an appointment is protected the way the gap after it already was. Until now nothing stopped the next customer from booking into somebody’s setup or travel time — the same class of bug as the buffer-after fix in 1.7.0, at the other end of the appointment. If you use buffers before a service, expect slightly fewer slots offered: that is the setting finally doing what it says. Bookings made before this update keep behaving exactly as they did.
• Fixed: refunding one appointment of a recurring series paid with a single charge could hand back every charge while cancelling only that one appointment, if its balance had been settled separately. The whole series is now cancelled together, and each row keeps a record of what was actually charged to it.
• Fixed: the schema upgrade now also runs on the front end. A background auto-update could otherwise land a new version without anyone opening wp-admin, and a booking taken before the new columns existed failed to save — after the customer had paid.
• Fixed: the PRO pricing screen showed a hard-coded “from $4.08/mo” with no indication it was the annual price per month. It is now derived from the annual price and labelled “billed annually”, so the headline can never contradict the plans listed under it.
• Docs: the FAQ no longer tells you to install an SMTP plugin (Zoe has SMTP built in), the Services table documents both buffers plus the commission and deposit overrides, the GDPR section covers the consent checkbox, and the previously unwritten limits are stated — minimum notice up to 2160 hours, booking window up to 3650 days, 30 saved design presets, 2000-character private notes, and the 180-day horizon of the “earliest available” search.
• Improved: booking status labels are now translatable everywhere (they were shown as raw capitalised English in a few places).

Older releases (1.7.0 and earlier) are listed in changelog.txt.