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Simple Support Tickets

ھي پلگ ان WordPress جي جديد 3 وڏين رليزز سان آزمايو نه ويو آھي. اهو ٿي سگهي ٿو وڌيڪ برقرار يا سپورٽ نه ٿي سگهي ۽ ٿي سگهي ٿو مطابقت جا مسئلا جڏهن ورڈپریس جي وڌيڪ تازي ورزن سان استعمال ڪيو وڃي.

Simple Support Tickets

کان: susheelhbti
ڊائون لوڊ ڪريو

وضاحت

  1. Support Tickets
    Users can submit support tickets from the front end. Admins manage and reply from the backend.

  2. Email notifications
    Automatic email notifications are sent when tickets are created or replied to.

  3. Restricted access
    Users see only their own tickets. Admins see all tickets.

  4. Multiple categories
    Tickets can be categorised as Disputed, Support, or Other.

  5. Live Chat
    Admins can use the Live Chat panel for real-time replies on a ticket.

انسٽاليشن

  1. Upload the plugin folder to wp-content/plugins/
  2. Activate through the Plugins menu in WordPress.
  3. Go to Support Tickets Settings in the admin menu.
  4. Create three pages with the following shortcodes and select them in Settings:
    • [sst_add_support_ticket] — ticket submission form
    • [sst_list_support_ticket] — list of user’s tickets
    • [sst_ticket_details] — individual ticket detail

جائزا

ھن پلگ ان لاءِ ڪي به رايا ناھن.

تعاون ڪندڙ & ڊولپرز

“Simple Support Tickets” اوپن سورس سافٽ ويئر آهي. ھيٺين ماڻھن ھن پلگ ان ۾ حصو ورتو آھي.

تعاون ڪندڙ

ترجمو ڪريو “Simple Support Tickets” توهان جي ٻولي ۾.

ڊولپمينٽ ۾ دلچسپي؟

ڪوڊ براؤز ڪريو، چيڪ ڪريو SVN مخزن، يا رڪنيت حاصل ڪريو ڊولپمينٽ لاگ پاران RSS.

لاگ تبدیل ڪريو

1.1.0

  • Renamed plugin to Simple Support Tickets
  • Fixed: XSS via JavaScript injection of ticket_id parameter
  • Fixed: Stored XSS — replaced html_entity_decode with wp_kses_post
  • Fixed: SQL syntax error (duplicate AND) in front-end close-ticket query
  • Fixed: wp_users join used wrong column u.id u.ID
  • Fixed: insert_id captured immediately after INSERT for correct ticket ID in emails
  • Fixed: meta http-equiv redirect inside ob_start replaced with wp_redirect + exit
  • Fixed: $_REQUEST replaced with $_POST in all POST handlers
  • Fixed: description column changed from varchar(100) to text
  • Fixed: esc_attr replaced with wp_kses_post for message HTML output
  • Fixed: wp_kses_post used for TinyMCE message/description fields instead of sanitize_text_field
  • Fixed: Capability checks added throughout (manage_options)
  • Fixed: Added ABSPATH guards to all PHP files
  • Added: Basic pagination on ticket list (20 per page)
  • Removed: Dead commented-out socket.io code
  • Removed: Hardcoded contact email from UI

1.0.0

  • First release

ميٽا

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